Get your unlimited Home Wireless Entertainment and enjoy unmatched connectivity.
Important links
What’s included
Unlimited data
5G-enabled router
Subscription to Disney+ for 12 months
Subscription to Amazon Prime for 12 months
Subscription to Viu Premium for 12 months
Shahid VIP for 12 months
Subscription to Anghami Plus for 12 months
Subscription to OSN+ for 12 months
Subscription to Yango for 12 months
Subscription to Shemaroo for 12 months
My Favourites :
You’re eligible for 3 streaming services for 12 months, on us. As Disney+ is already included, you can choose any 2 from the list above. Once your plan is activated, you can go to the “My Favourites” section on the du App and activate your free streaming services as well.
Unlimited data
5G-enabled router
Subscription to Disney+ for 12 months
Subscription to Amazon Prime for 12 months
Subscription to Viu Premium for 12 months
Shahid VIP for 12 months
Subscription to Anghami Plus for 12 months
Subscription to OSN+ for 12 months
Subscription to Yango for 12 months
Subscription to Shemaroo for 12 months
My Favourites :
You’re eligible for 3 streaming services for 12 months, on us. As Disney+ is already included, you can choose any 2 from the list above. Once your plan is activated, you can go to the “My Favourites” section on the du App and activate your free streaming services as well.
Frequently asked questions
Everything you need to know so you can buy our plans with confidence
What is du Home Wireless?
Home Wireless plans are our new range of Home Plans, that offer instant connectivity, unlimited data and premium entertainment so you can enjoy instant, plug-and-play high-quality internet.
Where does this service work?
This service has limited mobility. Once the device is activated, your home location will be assigned as the first usage location and will only work there. If you decide to move or shift locations, you will have to ask us to unlock it so your Home Wireless can be re-assigned to your new location.
What kind of router do I get with this plan?
5G-enabled router with Home Wireless Plus and Home Wireless Entertainment plans.
Gaming-enhanced 5G router with Home Wireless Gaming plan.
What happens if I don’t have 5G?
It will automatically connect to 4G.
Is a Landline required for a home wireless connection?
No, it’s not.
How does this service work?
As a new Home Wireless customer, you’ll receive a router for internet connection at the time of your service application. It will include a Data SIM with unlimited data.
What type of internet activities does the Home Wireless Plan support?
It supports the following internet activities depending on the plan you get:
Standard internet activities
Video and music streaming
Gaming and VR
Social media
Web surfing
Email and office work
Can I connect with more than one device at the same time?
Yes, you can. Ideally, the average number of connected devices shouldn’t exceed 4 large screens on our Home Wireless Plus and Home Wireless Entertainment Plans.
Will I always get a consistent speed?
Internet speed is not guaranteed. Individual results will vary as it might be affected by many factors such as the weather, interference from buildings and network capacity. The areas wherein you’ll get the best coverage experience are the following:
Near a window
In an open space away from walls, obstructions, heavy-duty appliances, or electronics such as microwave ovens and baby monitors
Near a power outlet
Will I be able to bring my own router?
Yes, you have the option to use your own router.
To connect, check the below steps:
Insert your du SIM card in the back of the router
Connect to power and turn on the device
Connect to your router using the Wi-Fi SSID and WiFi password information at the sticker on the bottom
For connection steps, check the video: Watch now
How long is the du Home Wireless offer available?
This is a limited time offer and will expire end of June.
If I need to cancel my contract early, what fees will I incur?
In case you decide to terminate your contract before the end of your contract duration, you will be charged:
A one-month payment (a maximum of AED 1,000)
Devices cost: Device cost/contract period * (contract period – (1+number of months the customer spent in the contract))
How do I redeem my free video content subscriptions on the Home Wireless Entertainment plan?
To redeem your 12-month subscriptions for Disney+, OSN+, Amazon Prime and Shahid VIP, please follow these steps:
Step 1 – Log in to the du App or My Account.
Step 2 – For Disney+, OSN+, Amazon Prime and Shahid VIP, choose “My Favourites” on the menu to activate your desired subscriptions.
How many du Home Wireless plans can I acquire?
You can get up to two du Home Wireless plans per Emirates ID.
How do I redeem my free video and gaming content subscriptions?
If you are on Home Wireless Entertainment or Home Wireless Gaming plans, to redeem your 12-months content subscriptions, please follow these steps:
Log in to the du App or My Account.
Click on the menu (3 dots), select My Favourites and follow the steps to activate.
How does the Home Wireless Gaming Plan support gaming?
Gaming traffic prioritisation
Simple and efficient interface
Double-level game acceleration feature
What is the online exclusive discount offer on Home Wireless plans?
When you subscribe to Home Wireless Entertainment and Home Wireless Gaming plans, you Save 20% as follows:
Save 20% on Home Wireless Entertainment and Home Wireless Gaming for 6 months.
Please note that the offer is only available for new customers exclusively through our online channel.
How will the Home Wireless Plans discount offer apply?
For Home Wireless entertainment & Home Wireless gaming plans, the offer will be available from your 2nd bill cycle until the 7th bill cycle. You will be charged your original plan’s Monthly Recurring Charges from the 8th bill cycle onwards.
Everything you need to know so you can buy our plans with confidence
What is du Home Wireless?
Home Wireless plans are our new range of Home Plans, that offer instant connectivity, unlimited data and premium entertainment so you can enjoy instant, plug-and-play high-quality internet.
Where does this service work?
This service has limited mobility. Once the device is activated, your home location will be assigned as the first usage location and will only work there. If you decide to move or shift locations, you will have to ask us to unlock it so your Home Wireless can be re-assigned to your new location.
What kind of router do I get with this plan?
5G-enabled router with Home Wireless Plus and Home Wireless Entertainment plans.
Gaming-enhanced 5G router with Home Wireless Gaming plan.
What happens if I don’t have 5G?
It will automatically connect to 4G.
Is a Landline required for a home wireless connection?
No, it’s not.
How does this service work?
As a new Home Wireless customer, you’ll receive a router for internet connection at the time of your service application. It will include a Data SIM with unlimited data.
What type of internet activities does the Home Wireless Plan support?
It supports the following internet activities depending on the plan you get:
Standard internet activities
Video and music streaming
Gaming and VR
Social media
Web surfing
Email and office work
Can I connect with more than one device at the same time?
Yes, you can. Ideally, the average number of connected devices shouldn’t exceed 4 large screens on our Home Wireless Plus and Home Wireless Entertainment Plans.
Will I always get a consistent speed?
Internet speed is not guaranteed. Individual results will vary as it might be affected by many factors such as the weather, interference from buildings and network capacity. The areas wherein you’ll get the best coverage experience are the following:
Near a window
In an open space away from walls, obstructions, heavy-duty appliances, or electronics such as microwave ovens and baby monitors
Near a power outlet
Will I be able to bring my own router?
Yes, you have the option to use your own router.
To connect, check the below steps:
Insert your du SIM card in the back of the router
Connect to power and turn on the device
Connect to your router using the Wi-Fi SSID and WiFi password information at the sticker on the bottom
For connection steps, check the video: Watch now
How long is the du Home Wireless offer available?
This is a limited time offer and will expire end of June.
If I need to cancel my contract early, what fees will I incur?
In case you decide to terminate your contract before the end of your contract duration, you will be charged:
A one-month payment (a maximum of AED 1,000)
Devices cost: Device cost/contract period * (contract period – (1+number of months the customer spent in the contract))
How do I redeem my free video content subscriptions on the Home Wireless Entertainment plan?
To redeem your 12-month subscriptions for Disney+, OSN+, Amazon Prime and Shahid VIP, please follow these steps:
Step 1 – Log in to the du App or My Account.
Step 2 – For Disney+, OSN+, Amazon Prime and Shahid VIP, choose “My Favourites” on the menu to activate your desired subscriptions.
How many du Home Wireless plans can I acquire?
You can get up to two du Home Wireless plans per Emirates ID.
How do I redeem my free video and gaming content subscriptions?
If you are on Home Wireless Entertainment or Home Wireless Gaming plans, to redeem your 12-months content subscriptions, please follow these steps:
Log in to the du App or My Account.
Click on the menu (3 dots), select My Favourites and follow the steps to activate.
How does the Home Wireless Gaming Plan support gaming?
Gaming traffic prioritisation
Simple and efficient interface
Double-level game acceleration feature
What is the online exclusive discount offer on Home Wireless plans?
When you subscribe to Home Wireless Entertainment and Home Wireless Gaming plans, you Save 20% as follows:
Save 20% on Home Wireless Entertainment and Home Wireless Gaming for 6 months.
Please note that the offer is only available for new customers exclusively through our online channel.
How will the Home Wireless Plans discount offer apply?
For Home Wireless entertainment & Home Wireless gaming plans, the offer will be available from your 2nd bill cycle until the 7th bill cycle. You will be charged your original plan’s Monthly Recurring Charges from the 8th bill cycle onwards.